Converting Hidden Collections: New Customers May Be Old Ones Who Still Owe You

Converting hidden collections can prove challenging without the right tools.

Converting hidden collections in communications and utilities companies can settle accounts in arrears while growing your business revenue.

Great Customer Service Starts With a Single Accurate Database

Consolidate your data into a single customer service database.

Decentralized databases are a growing problem. Consolidating information into a single accurate and up-to-date customer service database can help.

HAMP Loan Program: The Other Shoe Is About to Drop

Many homeowners avoided losing their homes to foreclosure through HAMP, a temporary loan program that will soon expire.

HAMP homeowners may soon be struggling with impending foreclosures. As a loaner, here is how you can help your clients manage their debt.

Today’s Credit Unions Adopting New Marketing Strategies

Credit Unions Adopting New Marketing Strategies for ROI

Credit unions are adopting new marketing strategies to appeal to an increasingly promotions-savvy banking population.

Is the Automated Valuation Model for Your Property or Area Accurate?

As a busy lender, you have to ask yourself: Do you really have the time and money to compare valuations from different vendors and pick out the most accurate one?

Choosing the right automated valuation model can be complicated. But today’s new breed of cascading tools can help.

Two Critical Credit Union Trends Facing the Industry

Businessman using laptop and mobile phone

There is one uniting theme to the challenge credit unions are facing today: technology. Here are two of the critical credit union trends.

The Mass Affluent: You Can Bank on One Thing — They’re Not All Alike

Understanding the diversity of mass affluents will help you determine their needs.

The mass affluent have unique retail banking and financial services needs. Here, we discuss some of the key differences and how to leverage them.

The Mass Affluent: The Low-Hanging Fruit of Financial Services Companies

How do you attract the mass affluent? With research and the right tools.

The Mass Affluent — Who are they? Where are they? What do they want from a traditional financial institution? Read on for more about this key demographic.