Optimize Customer Relationships

Keep Customers from Selling Themselves Short

dream car

A common misconception in auto lending is that there’s a high propensity for customers to overstate their income. In reality, what Equifax has found is that around 25% of borrowers overstate their income while 75% actually under-report what they make. In either scenario, getting an accurate representation of employment and income data eliminates many uncertainties in the [Read More…]

A Week of Innovation and Leadership in the Used-Vehicle Industry

Used Car Week - Auto Finance

The Equifax team is gearing up as the countdown begins to Used Car Week at Red Rock Casino, Resort & Spa in Las Vegas, Nevada November 10-14. This week-long event hosts four outstanding conferences in one: CPO: The Pre-Owned Conference – Nov. 10 & 11 SP: The SubPrime Forum – Nov. 10-12 Re3: Recovery, Repossession, [Read More…]

Customer Data Management, Part 3: Best Practices to Link Data

Customer data management is optimized when data from multiple sources in linked.

In customer data management, linking data can provide insights that help companies acquire, expand and retain customer relationships.

Alternative Data You Can “Take to the Bank” to Help Improve Performance

Alternative data tools help your bank meet today's big challenges.

Retail banks have faced a number of key challenges in recent years. By using alternative data, you can face these challenges head on.

Beyond Credit Scores in Subprime Auto Loans

auto trust verify subprime

We’re gearing up for Used Car Week in Las Vegas Nov. 10-14 and all things subprime vehicle lending. Even with more stringent and strict regulatory enforcement by the Consumer Financial Protection Bureau, subprime auto loans account for about 32% of approved originations. As the subprime vehicle market continues to grow, “trust but verify” is good [Read More…]

Tips for Auto Dealers Working with First-Time Buyers

Best Practices in Auto Lending for Thin/No-File Millennial Customers

Thin-file/no-file millennials can be a difficult demographic to appeal to. Here are some best practices for lending to this important population.

How Credit Unions Can Use Customer Segmentation to Help Boost Revenues

Customer segmentation helps credit unions boost their revenue.

Here are three ways that customer segmentation can boost revenues for your credit union.

Customer Data Management, Part 2: Best Practices to Gain Insight

employment tax webcast

Customer data management provides insight into customer characteristics and behavior. Best practices show how to arrange data for maximum benefit.

Improving Business Processes With New Technology: Embracing Change and Rejecting Fear

Improving Business Processes2

Improving business processes often means embracing new technology. Careful planning and open communication are key to successful change management.