Great Customer Service Starts With a Single Accurate Database

Consolidate your data into a single customer service database.

Decentralized databases are a growing problem. Consolidating information into a single accurate and up-to-date customer service database can help.

Rethinking B2B Risk, Part 5: Improved Credit Risk Management Through New Technology

Credit risk management has become easier through technology.

Credit risk management has become more efficient due to emerging technology. Keeping your systems up to date is crucial in helping you manage your business

Rethinking B2B Risk, Part 3: Can Fast Response Times and Effective Credit Risk Management Coexist?

Embrace real-time reporting to retain customer interest.

By reducing the time between credit request and decision, a business and its customers can both benefit.

Rethinking B2B Risk, Part 2: Workflow Optimization — A Pathway to Lower Credit Risk

Optimizing complex workflow processes is a pathway to lower risk.

If your customer base is other businesses, B2B risk management needs to remain a top priority. Workflow optimization can enhance this process.

Rethinking B2B Risk, Part 1: Is Your Organizational Structure Causing Undue Credit Risk?

Complex organizational structures can cause undue financial risk.

When extending credit to any business, B2B credit risk management needs to be a primary concern. This includes organizational structure — is yours a risk?

Consumer Credit Data: GLB Act 101

Lowering your employment tax rate

Financial institutions are legally required by the GLB Act to comply with customer opt-out, which can cause problems. Customer data integration can help.

Match Point: How to Win the Data Matching Game

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If data matching is the game, then to truly win, you’ll need to know the rules. Thanks to complex laws regarding information sharing and the disparate…

Cable and Big Data: A Match Made in Information Heaven

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Consider cable and big data the “it” couple in information. When combined, the two are making sweet music together for cable providers.

Customer Data Integration: Accuracy vs. Privacy

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They say that love makes the world go ’round, but in business, it’s data that often fuels the fire. Whether it’s confirming a customer’s address or looking up past account information, having accessible data at hand streamlines the process and can help in cross-selling and marketing efforts. Of course, while accurate and timely data are [Read More...]