Webinar: Digital Identity Verification for Fraud Mitigation

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Online and mobile commerce is increasing exponentially – unfortunately so is fraud based on stolen or fake identities. Combating identity-based fraud is challenging, but the key to success is a multi-phase approach − one that encompasses identity verification and big data for fraud mitigation. Join us for a complimentary webinar with Information Security Media Group: [Read More…]

TV Everywhere: Cutting the Cord on Cord Cutters

Customers love the flexibility and customization of TV Everywhere

TV Everywhere is a growing trend with customers and is slated to increase in popularity going forward. But how can pay TV operators effectively market it?

Attacking Identity Theft and Fraud with Analytics

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According to a recent study there was a increase of more than 500,000 fraud victims to 13.1 million people in 2013, the second highest number since the study began. Analytics that separate the real person from the fraudster using someone else’s name help provide maximum protection against identity theft. Our sources of credit, collections, and other private [Read More…]

Say No to Customer Churn: Tapping Data to Identify New Customers and Keep Your Old Ones

Acquire new customers and retain existing ones by knowing how to use the right data.

Using the right data to identify new customers and retain existing ones can increase your market share and reduce churn.

Customer Data Management, Part 3: Best Practices to Link Data

Customer data management is optimized when data from multiple sources in linked.

In customer data management, linking data can provide insights that help companies acquire, expand and retain customer relationships.

Customer Data Management, Part 2: Best Practices to Gain Insight

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Customer data management provides insight into customer characteristics and behavior. Best practices show how to arrange data for maximum benefit.

Improving Business Processes With New Technology: Embracing Change and Rejecting Fear

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Improving business processes often means embracing new technology. Careful planning and open communication are key to successful change management.

Customer Data Management, Part 1: Best Practices for Cleansing Data

Good customer data management starts with data cleansing. Use these best practices to identify new customers and expand existing relationships.