Are you still you when you’re mobile?
Pagers are obsolete – doctors now get their calls on mobile phones. IT professionals need to figure out how to protect patient records and other sensitive data when healthcare providers are accessing networks from smart phones, tablets, and other mobile devices.
Healthcare regulations call for protecting personally identifiable information with “out-of-band” authentication. This is easy to do when providers are logging into a computer using their cell phone or a token to transmit the one time passcode. However, out-of-band authentication is much more challenging when your smartphone is both the computer and the token. There are ways to minimize the risk of only having one device by tracking network or IP awareness, or by loading a soft token or PKI certificate onto the device. These methods have trade offs between ease of use and increased risk of a security breach. Looking at biometric considerations to be sure the registered owner is the person using the device is difficult and has trade offs between the user’s privacy and risk.
Like all modern medicine, keeping up with modern devices and authentication methods will take testing and controlled trials. For more insight into how best to authenticate your mobile users, register for our Fall webinar, “Secure your mobile channel without affecting usability.”
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