Synthetic ID Fraud: Understand It, So You Can Stop It

Communications, Energy, Digital Media Providers Face New Challenges Online and mobile-based platforms are changing how fraudsters operate. These faceless channels have enabled them to move past simple point-of-sale transactions involving stolen credit cards or stolen identities. Now fraudsters use more sophisticated schemes involving synthetic identity (ID) fraud to exploit stolen products, services, and money for [Read More…]

Is This New Type of Fraud Costing You Millions?

Much of the identity fraud we hear about is based on completely fictional, made-up identities. Synthetic ID fraud is different. It’s when a fraudster pieces together bits and pieces of real identities—a date of birth from one person, a social security number from another person, and so on—to build a complete identity. This “synthetic” identity [Read More…]

Digital Transformation—Meet the Needs of Evolving Consumer Expectations

Digital devices have enabled consumers to do more on-the-go. And as communications and utility providers continue to transform their technology and offerings to accommodate this fast-paced, high-interaction reality, consumers expect more from each touchpoint. Consumers are driving the move to connected digital experiences that allow them to call the shots. Low friction, digital experiences mean [Read More…]

How Alternative Data Can Help Your Business

Competition in the utility sector has never been hotter, and companies are looking for innovative ways to attract more qualified customers. With the use of alternative data, you can gain a broader perspective of customer creditworthiness and increase the efficiency and profitability of your business. New data points Alternative data, also referred to as “nontraditional [Read More…]