Effective UC Cost Control Strategy – Meeting Organizational Goals through Training
all heard this before, but it’s never been more true than today. The depth of knowledge
our employees possess, especially our managers and supervisors, is a vital asset critical
to our ability to successfully meet organizational goals.
is especially true when it comes to documenting employee terminations. Knowing the
right questions to ask and maintaining complete and thorough records will enable you
to effectively defend your organization against unwarranted claims for unemployment
compensation, as well as other types of employee initiated actions.
the ability to provide the state with more concise and more complete information right
out of the gate, immediately improves your chances of winning your initial claim protest
and avoiding an appearance at an unemployment hearing. This will help you reduce claims
costs and, at the same time, keep your staff in the office and focused on their primary
and Education are the Keys
organizations acknowledge the need to train employees on mission critical skills and
processes. However, in spite of our best
intentions, training sometimes just doesn’t yield the results we want. This frequently
happens because we don’t always use effective training methods. And – it’s difficult
to select the most effective training methods, if we have not first established clear
and concise objectives and goals.
for Training Initiatives – Key Elements
and concise objectives; what is the desired outcome?
training program that is most appropriately related to your organization’s overall
and specific objectives
and/or job positions that need training
selected product and assess the vendor
carefully developed communication and rollout plan
Can We Do to Provide Effective Training?
convenient access to training tools and keeping individuals engaged are the two most
important factors determining the success of employee training, whether in person
or over the Internet. Research conducted on the principles of successful training
has consistently identified the following needs:
training enables the student to move through the material and learn at their own personal
learn best, and retain what they’ve learned, when they are taught in relatively short
blocks of time, usually 15-20 minutes.
can be provided by moving to a new topic, changing scenarios and/or adding an interactive
an interactive element increases retention and enables the student to demonstrate
they understand the objective being presented.
is the key to ensuring full participation.
result of any successful training initiative is a measurable transfer of knowledge
and skills that will leave your organization better equipped to increase your bottom
line. Make sure your staff has the knowledge and skills needed to ask all the right
questions when documenting employee separations. Remember,
knowledge is power!
Russo & Aimee Cernik, UC Product Management
This weblog is sponsored by TALX.
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