Engaging Employees in the Business is Always in Order
I left the recent HR Policy Association Washington Policy Conference I was beset by
all of the daunting issues that were considered. Aimed
at larger employers, the Association has 300+ members and their proactive endeavors
make this a worthy organization to consider. If
you are not familiar with this organization, I recommend you look at their mission
and the focus this association has on the top public policy issues. http://www.hrpolicy.org/
hot topics at this year’s conference included how contemporary politics are shaping
HR policy, the blossoming regulatory activity surrounding the congressional action
over the last 12-15 months, and the pressing need to create a health care strategy
in view of the new health care law. Panel
discussions headlining these topics were lively and to the point. And,
the questions asked by the attending top HR executives revealed the real impact these
issues are having on today’s companies. The
difficult, underlying compliance concerns were at the heart of the discussions.
the issues onion was peeled back, it became clear that there is so much uncertainty
about most of these concerns that it is hard to determine when and what to communicate
to employees. Even so, these matters
will have a big effect on employees and once an organization’s policy has been determined,
clear communication to employees will be vital.
was particularly struck by the closing roundtable discussions which were conducted
as an open forum for all attendees. Several
topics were teed up, but one issue produced the most discussion and innovative thinking. That
topic centered on what organizations were doing to engage employees in the business. Warm-hearted
stories were shared that provided some real insight into what companies are doing
to engage employees.
example, a leading retailer reported how they increased employee engagement by over
30% by rewarding managers through incentive programs based on the level of employee
engagement at the store level. A
simple but effective directive was also shared that had a real inspiring impact on
employees working hard in the trenches. Managers
were dismissed from an executive briefing and all were instructed to call two of their
employees who were doing an excellent job. The
managers were asked to let them know the employee’s efforts were appreciated as well
as thank them for their important contribution.
was refreshing to see top HR executives so readily able to relate imaginative steps
that their team was taking to engage employees in the business. Wow,
everyone should have a story like these to tell.
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