National Restaurant Association’s technology report focuses on ‘slow adoption’ theme
The NRA ran a comprehensive survey of the industry, in an effort to map the restaurant technology landscape which uncovered some interesting points and statistics. One highlight from this survey focuses on ‘key buying considerations when purchasing technology’… and you may be surprised to find out that there is more to it than just cost.
It’s not only about the money 1:
- Cost – 63%
- Poor existing processes – 50%
- Maintenance – 49%
- Fees – 49%
- Low customer adoption – 48%
- Training – 44%
Technology is part of daily lives. We rely on multiple devices and apps to help make life easier and more enjoyable. When looking at different industries, there are varying degrees of technology adoption.
The Orderly Blog, recently posted a study performed by The National Restaurant Association (NRA) covering the state of technology in the restaurant industry. The main theme was that the restaurant industry was surprisingly slow in technology adoption across the board.
When looking at the results above, we can’t help but think about the fact that restaurants are often times managing their high turnover and frequent onboarding of new employees without the proper technology in place. This leads to poor existing processes (50%) with too many resources tied up into maintenance (49%) of their current system, as concluded in the study.
As restaurant owners continue to research and implement technology solutions to improve their onboarding, tax credit screening, I-9, and unemployment management processes, Equifax Workforce Solutions can help by providing best practices, resources, and solutions in these areas.
Check out additional resources below and let us help you stay ahead of the curve!