New Form I-9 Causing Occasional E-Verify Errors
Equifax I-9 Management has become aware of a particular scenario related to the release of the New Form I-9 in which certain completed Forms I-9 will result in an error when the E-Verify system attempts to create a case. Specifically, the new Form I-9 update in Section 1 for the “Citizenship status Alien Authorized to Work” has created systematic issues within the E-Verify system. The previous Form version called for an employee with a “Citizenship Status of Alien Authorized to Work” to provide either their Alien Registration Number OR their Form I-94 Admission Number AND Foreign Passport Number. The NEW Form version now allows an employee with an Alien Authorized to Work Citizenship status to provide their Alien Registration Number OR their Form I-94 Admission Number OR Foreign Passport Number.
The reason this specific scenario is creating issues is due to the fact that the E-Verify system is still looking for BOTH the employee’s Form I-94 Admission Number AND their Foreign Passport, even though only one is now required.
The Department of Homeland Security (DHS) is also aware of the issue and is working diligently to remediate. Equifax understands that DHS has prioritized an official guidance statement with a proposed release in the very near future.
Equifax I-9 Management users of the E-Verify system may encounter this very specific error when processing New Forms I-9. Equifax is working with officials from DHS and E-Verify and is committed to keeping our customers apprised of the situation. Any Form I-9 completed in the Equifax I-9 Management system subject to this error will be held in queue and sent to E-Verify upon the installation of corrective action by E-Verify.
Please note that Equifax I-9 Management is fully functioning at this time. This specific issue has no impact on the ability to complete a Form I-9 within the mandated timeframe.
At this time, Equifax I-9 Management is monitoring the volume of these particular instances. The occurrence of E-Verify systematic errors related to this scenario is currently less than 0.5% of E-Verify transactions being processed through the I-9 Management system.
Contact us to learn more.
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