The Power of the Credit-based Insurance Score
Calibrating premium to risk is crucial to your business – and the business of daily life for your customers. What […]
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3 Key Statistics FI’s Should Know About Fraud
I grew up watching various science fiction drama TV shows and recall one particular character that could shape-shift. He would […]
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Attribution Is Not Easy, But It’s Crucial
All advertising has a goal, which is to make the consumer aware of a product or service and encourage them […]
Forrester Q&A: Translating CX Improvements into Business Benefits/ROI
This is the second post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
When It Comes to Digital Identity, the Sum is Greater than its Parts. Three Key Ingredients for Comprehensive Digital Identity.
Three Key Ingredients for Comprehensive Digital Identity Every day, consumers perform tasks using digital devices. Scheduling dinner with friends. Ordering […]
2017 Resource Round-Up: Insights at Your Fingertips
Ready access to valuable insights delivered to your inbox in 2017 Equifax shares a number of resources created to help […]
Recent Articles
The Power of the Credit-based Insurance Score
Calibrating premium to risk is crucial to your business – and the business of daily life for your customers. What […]
3 Key Statistics FI’s Should Know About Fraud
I grew up watching various science fiction drama TV shows and recall one particular character that could shape-shift. He would […]
Insurers Can Use Alternative Data to Better Understand “Invisible” Consumers
Insurers may face a conundrum when it comes to assessing a new policyholder’s prospective risk, especially if they lack a […]
Use Case: How One Subprime Lender Used AI to Reduce Losses
Risk models eventually become less predictive or relevant due to evolving market conditions. New and improved versions routinely replace the […]
3 Innovative Ways to Expand Credit Access
Customer experience and customer growth go hand-in-hand. One way to improve your customer experience is to make better credit offers […]
How Multi-Factor Authentication Helps Customers
Approximately $12 billion has been stolen by identity thieves over the past six years[i], and consumers are increasingly aware of […]
5 Do’s and Don’ts for your Marketing Measurement Program
Customer behaviors have become more complex as the number of devices and touchpoints they use expands. Consequently, marketers must be […]
Personal Loans are Hot; Lenders Taking Note
Market Conditions Ripe for More Consumer Lending An improving economy means more people feel confident in their ability to pay […]
3 Common Job Application Untruths
Today’s hiring world is fast-paced and competitive. So, it’s not surprising that many candidates may exaggerate or falsify their employment […]
How Insurers Can Use Verified Credit Data for Online Payments
Online consumers can make their purchase with various payment options, like credit card, Apple Pay or PayPal. As a result, […]
Forrester Study: 2 Trends Changing Consumer Banking
Today’s consumers have many choices. Go to the grocery store or have meals delivered? Cable, satellite or streaming service? Drive […]
How Insurers can Optimize the Customer Journey
We often simplify “customer experience” to just the point-of-purchase. But it encompasses the entire buying process, from the start of […]