Unmask Identity Thieves — Before You Insure Them
Identify Theft is on the Rise — Costing the Insurance Industry Billions During Halloween, children and the young-at-heart don costumes […]
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Forrester Q&A: Measuring Customer Emotion
This is the last post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
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Forrester Q&A: Measuring Customer Emotion
This is the last post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
When It Comes to Digital Identity, the Sum is Greater than its Parts. Three Key Ingredients for Comprehensive Digital Identity.
Three Key Ingredients for Comprehensive Digital Identity Every day, consumers perform tasks using digital devices. Scheduling dinner with friends. Ordering […]
Forrester Q&A: Top Insights From Forrester’s CX Index
This is the fourth post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
How Lenders are Using Technology to Increase Consumer Satisfaction
It’s a pivotal moment for the mortgage industry as it strives to become more consumer oriented. Lenders and borrowers are […]
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Help Protect Employee Data with Outsourced Verifications
As an HR professional, it’s your priority to protect employee data. You may not realize it, but responding to employment […]
Unmask Identity Thieves — Before You Insure Them
Identify Theft is on the Rise — Costing the Insurance Industry Billions During Halloween, children and the young-at-heart don costumes […]
Forrester Q&A: Measuring Customer Emotion
This is the last post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Top Insights From Forrester’s CX Index
This is the fourth post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Getting My Organization to Act on CX Metrics
This is the third post in a 5-part series, Digital Customer Experience. We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Translating CX Improvements into Business Benefits/ROI
This is the second post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
How Lenders are Using Technology to Increase Consumer Satisfaction
It’s a pivotal moment for the mortgage industry as it strives to become more consumer oriented. Lenders and borrowers are […]
Signs Point to Income Verification as Key Fraud Mitigation Tool for the Canadian Mortgage Industry
Situation Home Capital Group, a Canadian holding company based in Toronto, cut ties with dozens of brokers for falsifying income […]
Why is Everyone Talking about Student Outcome Measurement?
The higher education landscape has shifted. Everyone is talking about student outcome measurement. Prospective students, parents, and even legislators now […]
How Businesses Balance Convenience and Digital Security
First, the good news: digital commerce is living up to its promise. Consider these numbers: 52% of all e-commerce traffic […]
Equifax Workforce Solutions wins 2018 Canadian HR Reporter Readers’ Choice Award for Pre-Employment Screening Services
We are truly honoured to announce that Equifax Workforce Solutions has been chosen by the readers of Canadian HR Reporter, […]
In Search of the Purple Squirrel: Top 3 Reasons to Use Pre-Employment Verifications
Every decision we make is impacted by what we consider to be true – the same holds true for HR […]