Forrester Q&A: Measuring Customer Emotion
This is the last post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Protect My Business
Digital ExperienceEmployment VerificationIncome VerificationMortgageGraduate OutcomesDigital IdentityPre-Employment VerificationCredit RiskConsumer Credit DataBiometricsThe Work NumberTrended DataCredit TrendsEconomic TrendsMortgage ServicingE-VerifyForm I-9ICEImmigration ReformUnemployment Cost ManagementFannie MaeACAData ManagementTax Credits and IncentivesWork Opportunity Tax CreditACA complianceRegulations4506-TProperty ManagementFCRAAuto DealersIRSAuto FinanceUnemployment IntegrityCMSAbility to RepayHELOCSubprime Auto LendingCredit UnionElectronic SignaturesMillennialsAlternative DataEngage ProspectsCustomer DataPrivacyQualified MortgageFHACredit cardsMulti-Layered SecurityReemployment Services
Featured
Forrester Q&A: Top Insights From Forrester’s CX Index
This is the fourth post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Most Popular This Week
When It Comes to Digital Identity, the Sum is Greater than its Parts. Three Key Ingredients for Comprehensive Digital Identity.
Three Key Ingredients for Comprehensive Digital Identity Every day, consumers perform tasks using digital devices. Scheduling dinner with friends. Ordering […]
How Lenders are Using Technology to Increase Consumer Satisfaction
It’s a pivotal moment for the mortgage industry as it strives to become more consumer oriented. Lenders and borrowers are […]
Forrester Q&A: Top Insights From Forrester’s CX Index
This is the fourth post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Signs Point to Income Verification as Key Fraud Mitigation Tool for the Canadian Mortgage Industry
Situation Home Capital Group, a Canadian holding company based in Toronto, cut ties with dozens of brokers for falsifying income […]
Recent Articles
Forrester Q&A: Measuring Customer Emotion
This is the last post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Top Insights From Forrester’s CX Index
This is the fourth post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Getting My Organization to Act on CX Metrics
This is the third post in a 5-part series, Digital Customer Experience. We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
Forrester Q&A: Translating CX Improvements into Business Benefits/ROI
This is the second post in a 5-part series, Digital Customer Experience We asked Maxie Schmidt-Subramanian, PhD, Principal Analyst with Forrester […]
How Lenders are Using Technology to Increase Consumer Satisfaction
It’s a pivotal moment for the mortgage industry as it strives to become more consumer oriented. Lenders and borrowers are […]
Signs Point to Income Verification as Key Fraud Mitigation Tool for the Canadian Mortgage Industry
Situation Home Capital Group, a Canadian holding company based in Toronto, cut ties with dozens of brokers for falsifying income […]
Why is Everyone Talking about Student Outcome Measurement?
The higher education landscape has shifted. Everyone is talking about student outcome measurement. Prospective students, parents, and even legislators now […]
How Businesses Balance Convenience and Digital Security
First, the good news: digital commerce is living up to its promise. Consider these numbers: 52% of all e-commerce traffic […]
Equifax Workforce Solutions wins 2018 Canadian HR Reporter Readers’ Choice Award for Pre-Employment Screening Services
We are truly honoured to announce that Equifax Workforce Solutions has been chosen by the readers of Canadian HR Reporter, […]
In Search of the Purple Squirrel: Top 3 Reasons to Use Pre-Employment Verifications
Every decision we make is impacted by what we consider to be true – the same holds true for HR […]
Digital Identity Packs a One-Two Punch (of Benefits) for Digital Consumers
While brick-and-mortar locations will never fully disappear, consumers continue to make their smartphones the channel of choice for shopping and […]
Apartmentalize Conference: Your Chance to Disrupt
The National Apartment Association (NAA) Apartmentalize conference is just around the corner, and I’m excited to attend for the first […]